About the position

MeetAnyway powers engaging online events. With MeetAnyway it is easier to stay in touch and make new meaningful connections from anywhere, online. MeetAnyway is backed by the renowned accelerator Y Combinator. Challenge status quo and create a more connected and sustainable world.

To accelerate on our mission we are growing our Customer Success team with a Working Student. You join as one of the first ten employees.

Among our customers are numerous universities, research institutes, and companies (e.g. LMU/TU Munich, Max Planck Society, and BMW). We are based in Europe and work fully remotely (EMEA only).

Who will love this job

Remote workers — you feel comfortable working autonomously from home (or somewhere else). Progress matters, time tracking doesn't. Walking the extra mile is your own ambition — without someone telling you.

‍Team players — you understand the importance of winning as a team, not as an individual. You share information. Share mistakes. Share victories.

‍Builders — you keep the bigger picture in mind. You get things done, move quickly, and you love working in a dynamic environment.

‍Writers & listeners — you prefer asynchronous writing over daily meetings. At any decision we have a free chair in mind — our customer sits there. We wouldn't exist without them.

‍Problem solvers — you have grit. Instead of becoming frustrated by challenges, you see an opportunity to solve them by first principle thinking.

What you’ll do

• You will be in command to help our customers successfully run engaging online events on MeetAnyway.
• Onboarding sessions via Zoom for new customers.
• Host "office hours" that MeetAnyway's customers can book to ask online event-related questions.
• Sales calls to convert leads to new customers.
• Maintain and improve onboarding and help desk guides.

Of course, you won't be an expert from day one. There is always someone you can ask — our job will be to help you to succeed. Working hours will be between 12-20h per week (15€/h) with a flexible schedule that you control.

You should have

• Fluent language skills in German and English – you need both to cover customer requests.
• IT-skills: You should be a tech-savvy person. Simply explained you should be the kind of person that people call when their computer troubles them. "My mic doesn't work", "How do I set up Zoom for live streaming", etc.
• Remote work affinity: You will be working autonomously from home (or somewhere else).
• Windows and Mac experience: It's a plus if you feel comfortable on both operating systems (optional).

Who we are

At MeetAnyway, we're committed to creating an environment, where you can be yourself. We disagree well, no ego involved, and engage in discussion to find the ground truth. We build something people want. For every discussion, there is a symbolic free chair. Our users sit there — we deeply care about them.

Working at MeetAnyway feels autonomous, calm, and productive. Everyone is held to a high bar without shying away from open and direct feedback. We are all humans — with weaknesses and strengths. As your peers, we will support you to overcome your weaknesses, and we aim to boost your strengths to their full potential. We look forward to hearing from you!

Want to learn more about us?
‍
Read more about what we offer and our values.
Our commitment to applicants (no reference check for working students).
Explore MeetAnyway from an attendee perspective.